Contact information

Have a question, suggestion, or just want to say hi? We’d love to hear from you! We usually respond within 1–2 business days.

Email: sophia@midrootmarketing.com

Message Guidelines:

  • Please include your order number if it’s about a purchase.
  • Be as detailed as you can so we can help quickly.
  • Be nice! We’re all about spreading cute vibes. 🐼✨


Customer Support Hours:
Monday – Friday: 10 AM – 6 PM EST
Saturday & Sunday: Closed

We love hearing from our Tokidreamers! Whether it’s about pens, stickers, or your latest kawaii haul. 💌