Contact information

Have a question, suggestion, or just want to say hi? Weā€™d love to hear from you! Please send us a message using our Contact Page or Shopify inbox chat feature. We usually respond within 1ā€“2 business days.

Message Guidelines:

  • Please include your order number if itā€™s about a purchase.
  • Be as detailed as you can so we can help quickly.
  • Be nice! Weā€™re all about spreading cute vibes. šŸ¼āœØ


Customer Support Hours:
Monday ā€“ Friday: 10 AM ā€“ 6 PM EST
Saturday & Sunday: Closed

We love hearing from our Tokidreamers! Whether itā€™s about pens, stickers, or your latest kawaii haul. šŸ’Œ