Contact information
Have a question, suggestion, or just want to say hi? We’d love to hear from you! We usually respond within 1–2 business days.
Email: sophia@midrootmarketing.com
Message Guidelines:
- Please include your order number if it’s about a purchase.
- Be as detailed as you can so we can help quickly.
- Be nice! We’re all about spreading cute vibes. 🐼✨
Customer Support Hours:
Monday – Friday: 10 AM – 6 PM EST
Saturday & Sunday: Closed
We love hearing from our Tokidreamers! Whether it’s about pens, stickers, or your latest kawaii haul. 💌